Rough Country Reviews

Rough Country seems like a solid enough brand, and I do feel better going with them over some random no-name option. That said, I keep seeing mixed reviews, so I’m second-guessing it a bit. The prices seem fair, but I’d probably double-check the parts and fitment really carefully before ordering, just to be safe

Parts fit well and had the DOT info where it needed to be. I still looked up my state rules just to be safe, because you never know. Support got back to me quick too. Overall, 4 stars from me

I ordered from roughcountry.com and, you know, everything was totally fine and calm and not at all something I kept checking every five minutes. I measured before and after, and the lift height landed pretty much right where they said it would.

The stance looks even too, which was a relief, not nose-high or awkward in the rear. Install took me a little longer than I hoped, but that’s fine, very normal, no big deal, and the final look is exactly what I wanted

I decided to give Rough Country another try since I’d bought from them before, but this order was a hassle from the start. Shipping took longer than what was advertised, and once the part finally showed up, it definitely didn’t go on as easily as they made it sound.
When I reached out to customer service, I didn’t feel like they were actually listening. The replies felt copy-and-pasted, a little like I was being talked down to instead of helped. At this point, I’m done ordering from them

The product page was really easy to follow. It kind of reminded me of how my dad always wants all the specs and fitment details right in front of him before buying anything. Everything I needed, like the measurements, what it fits, and what comes in the box, was easy to find. I didn’t have to click around a bunch before feeling sure about what I needed.

The pay-over-time option did help me place my order, which I appreciate. That said, the approval page was a bit confusing, and the payment breakdown wasn’t explained as clearly as it should’ve been. It worked out, but I had to spend more time than expected figuring out what I was actually agreeing to

The box showed up beat up, like it may have been tossed around during shipping or something. Thankfully, the parts inside seemed okay, but the packaging definitely could’ve been better.

I was a bit tired of comparing kits and trying to figure out what was actually included, so the photos and videos helped a lot. They made it easier to pick the right one without having to dig around or ask a bunch of questions.

So, I tried ordering from roughcountry.com and, like, the checkout process was way more annoying than I expected. My payment didn’t go through the first time, and then the page refreshed, so I had to go back and double-check my info all over again. The shipping and tax totals also showed up late in the process, which was, kind of frustrating. It did finally go through in the end, but yeah, it definitely wasn’t the smoothest buying experience.

It actually looks really clean now and sits just right. I’m super happy with how it turned out.

I had a smooth time using Rough Country’s site, honestly. I just put in my truck model and the parts showed up right away, the filters actually made sense, the pages loaded without any hassle, I didn’t feel like I was digging through a maze of random stuff, and by the time I got to checkout it was simple enough that I just kept going without getting annoyed. Overall, it was an easy experience for browsing around and finding the right parts

I don’t know, maybe my expectations were a little too high, but the price just felt steep for what I ended up getting. The parts were okay, I guess, and nothing was so bad that I felt like returning it. I just kept thinking it should’ve felt like a better value for what they’re charging. Maybe it works fine for other people, but for me it didn’t really feel like a good deal. I probably wouldn’t buy from them again.

I ordered a lift kit because the site showed it was in stock, so I figured I was good to go. A few days later, I got an email saying part of the kit was actually backordered, which was disappointing.
I regret planning my whole weekend around the install before I had everything in hand. Customer service was polite enough, but they couldn’t really give me a clear date on when the missing part would show up.

I do like some of their products, so I’m not totally writing them off, but the inventory info really needs to be more accurate. If I’d known up front, I would’ve either waited or just bought it somewhere else

The kit went on without much trouble and I do like the way it looks, so no complaints there. That said, the ride is definitely rougher than I was hoping for. It handles fine on the road and on trails, but for daily driving it’s just not that comfortable. Also, I had to wait in a queue longer than expected, which was annoying. Overall, it’s decent, but I wouldn’t call it great

The parts feel sturdy, so I wasn’t worried about them wearing out fast. I’ve been using them for a while now, and they’ve held up well

This fit just right and the install was straightforward with no hassle. I’ve dealt with parts before that needed a lot of adjusting, so it was nice to have this one go on without any messing around...

I think it arrived a few days late—maybe around Tuesday or Wednesday, I can’t remember exactly, but the parts were the right ones, so it worked out in the end

i mean, I was hoping to find more choices for my truck, but the selection felt limited. It wasn’t terrible, just didn’t have as many options as I needed

I was ordering a lift kit after sitting at my kitchen table way too long comparing parts, and I happened to find a promo code right before checking out. I figured it would either be expired or only work on something random, but it actually took a decent amount off the total.
The checkout process was straightforward, and the discount showed up before I paid, which I appreciated because I hate when you have to guess until the final screen. Shipping still seemed reasonable too, even with everything being heavier than the usual stuff I order online.
Overall, I was happy with how it all worked out. Got the parts I needed, saved some money, and didn’t have to mess around with customer service or anything. I’ll definitely look for their sales again next time I need parts.

I ordered a part expecting it to fit based on the info provided, but it didn’t work out. I figured returning it would be straightforward, but this is where it got annoying — I ended up getting hit with fees. If the fitment info isn’t totally accurate, it feels unfair for the customer to have to eat those costs.